Following a detailed climate risk assessment, our Te Aroha primary processing site had a bore water treatment plant commissioned for their site in 2019 to mitigate the impact of future water shortage risks, reduce its reliance on the town water supply, and support uninterrupted production capacity.
In November 2023, this proactive investment proved itself to be invaluable when heavy storms resulted in raw water quality issues for the town water supplier. This triggered a four-day outage of water supply to the Te Aroha plant, impacting 60% of the site’s water needs. Water is essential to our primary processing, and with the site averaging 150,000 processed birds each day, this event risked our ability to provide our essential products to our customers and consumers.
The bore water treatment plant was designed to handle these types of situations. Our Te Aroha team ramped up their bore water usage from 40% to 97% while maintaining strict water quality control.
Te Aroha’s successful operation throughout the outage ensured uninterrupted production, protecting the supply of our deliciously good products to customers.
This experience reiterates the importance of building climate resilience into our operations, and demonstrating how our climate risk preparedness enabled the Te Aroha site to continue operating through a challenging situation.

Te Aroha ensures uninterrupted production of its deliciously good products through its climate preparedness.